“I am writing this e-mail to thank you and your staff for helping me so kindly this morning at your store.  I purchased a ukulele for my father’s 70th birthday along with a soft case.  Your staff were thoroughly knowledgeable and helpful and above all kind and un-pretentious.  I had previously visited another music store in Vancouver where I was treated very poorly and basically made fun of for not knowing enough about the ukulele to even purchase one as a gift.  So they lost my business and you gained it.  I will continue to purchase my instruments/lessons/books through your store as my experience was so positive this morning.  Thanks so much for doing a great job and I will be telling all of my friends about your awesome store as well.”

Thanks again,

IMG_0911-Flute Repair Lit

“Many thanks for the great job you did on my flute’s overhaul!  I can’t believe how effortless the upper register feels now.  I’ll be busy retraining my fingers not to clench the keys anymore!”


St Georges Thank you 001

St Georges Thank you 002

“Two Sundays ago I came to your store with a little girl in a wheelchair.  She has Autism and is non verbal.  I was unable to get inside because of the stairs and one of the men working there kindly lifted her in, in the chair.  This little girl loves the violin and I was hoping that someone would be playing one.  After just a little while one of the men working there asked what her favourite instrument was and upon hearing it was the violin he played for her and then let her try it.  He was such a nice guy really spending time with her and then on to other instruments playing and letting her have a turn.  She was truly thrilled….We want to send a really big THANK YOU….”

“We would like to thank you for giving us a wonderful opportunity to learn more about your business and to discover more about our community.  Thank you for giving your time and attention in offering such a wonderful interview!  We learned about the importance of community, in giving back to the community, as well as the importance in following our passions.” – Christianne’s Lyceum Journaling Class 2013

Ladner Band Fest
“On behalf of the Delta Music makers and the Lander Bandfest committee, I would like to thank you very much for your company’s participation at this year’s adult community band festival.  Your onsite booth with excellent staff provided technical expertise, minor repairs and a wonderful selection of products for sale.   Every time I looked over there, I saw musicians enjoying what you had to offer.”  
Yours truly,
Margaret Behenna 
Assistant-Director Delta Music Makers
Ladner Bandfest Committee Member

Bayview Thank you note

“On behalf of F.W. Howay Elementary Parent Advisory Council, I would like to thank you for your generous donation…for our Pub Night Fundraiser.  Because of supporters like you, we were successfully able to raise $1125 towards the purchase of our new playground!  Your community support is so very appreciated.  Thank you!”
Marian Baseden – Howay PAC Co-Chair

“On behalf of the entire 2012 Chase crew I would like to thank you for being a part of this year’s event. It was a very successful race and your station, Name That Tune, was a lot of fun for the participants. Some highlights of the day for me was at your station, seeing teams trying to guess the songs we had prepared! We hope that we can continue this relationship with UBC REC in the future and we thank you again for your participation.”


Gen & The Chase Crew


………more to be uploaded soon.

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