FAQ     Semester Based Lessons Casual Lessons

 New Lesson Policies coming into effect in June.

2016/2017 Registration Form

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FAQ

What are your rates?

Ongoing lessons:

             Private Lessons              Group Lessons
  • $27.00 for 30 minutes
  • $39.50 for 45 minutes
  • $52.00 for 60 minutes
  • $13.50 for 30 minutes
  • $20.25 for 45 minutes
  • $27.00 for 60 minutes
  • $39.50 for 90 minutes

Casual lessons:

           Private Lessons
  • $30.00 for 30 minutes
  • $45.00 for 45 minutes
  • $60.00 for 60 minutes

How long are the lessons?

We offer 30, 45 and 60 minute private lessons.
Group lessons and ensembles range from 30 – 90 minutes.

Do you have group lessons?

Our group offerings vary.  Visit our group page for more details.

Can I take just one lesson?

Yes!  With our casual lesson option, you may register for 1 – 4 lessons at a time.  Or, register for weekly, ongoing lessons and have the option to end at the end of any given month as long as we are notified by the 15th of the month that you will not be continuing.

What’s the difference between casual and ongoing lessons?

With our casual lesson option, you may register for 1 – 4 lessons at a time. This might be more suitable for people with busy schedules or who may only want to take a few lessons.

Our ongoing lessons allow you to secure the same time each week with the same teacher at a lower lesson rate than our casual lessons.

For both options, we do require a completed registration form.

How many lessons are there?

You are charged for the number of weeks there are in each month for the day your lesson is scheduled.  Additionally, you should be aware of the following 2016/2017 dates:

  • Thanksgiving:  October 10th
  • Remembrance Day:  November 11th
  • Christmas Break:  December 19th – January 2nd
  • Family Day:  February 13th
  • Spring Break:  March 13th – 25th
  • Easter:  April 14th – 17th
  • Victoria Day Weekend:  May 20th – 22nd
  • Last Lesson Day:  June 30th

How do I choose a teacher?

While some people know who they wish to register with, most of our students arrive with no teacher preference.  You can visit our list of lesson availability by instrument or our teacher biographies to help choose.  Both areas indicate the minimum age requirements of the different teachers and which days they teach.  Once you have a “short list”, you will need to contact to store directly to determine what times are available.

Does a particular teacher have any open times?

You will need to contact the store directly to determine exact availability.

How can I register?

For Spring 2016
You can register for both Casual and Semester based lessons over the telephone with a credit card or at the store in person. Unfortunately, we are unable to offer web based registration.

From Summer 2016 onward:
You can register in the store or over the telephone with a credit card (you will need to complete and sign the registration form before the first lesson).  Payments are processed monthly on the 1st and will be for the number of lessons in the upcoming month.  There are no lessons on statutory holidays or during Christmas and Spring Break.  You will need to complete a registration form and to supply a credit card or series of post-dated cheques to hold your spot.

When can I register?

You can register for Casual lessons any time, no more than 7 days in advance.

New students can register for Spring 2016 lessons any time.

Existing semester based students can register for the upcoming year during our pre-registration period (now until June 15th, 2016) in their existing times. These students may change times and/or teachers and members of their families can register during our switchestration period.

Registration dates are posted on our Lesson Main Page

What is pre-registration?

Pre-registration is the period when existing Semester based students may register for the next semester. During this time, they may only secure their existing time slots, subject to teacher availability.

What is “Switchestration”?

Switchestration occurs after our pre-registration period for our existing students. During this time, students from the current school year may change day, time or teacher and other members from their families may also register for the next school year.  This year, it runs between June 16th and June 30th.

What if I want to quit?

While we never like to see our students withdraw, we know that circumstances change.  If you wish to withdraw from lessons, you need only let us (not the teacher) know by the 15th of the month and lessons will cease at the end of that month.

What if I have to miss a lesson?

If you are taking Spring semester based lessons, you are eligible for 1 or 2 make-up lessons (students who register with 6 or fewer lessons remaining in the semester are eligible for a maximum of 1 make-up and those who register with 7 or more lessons remaining in the semester are eligible for a maximum of 2 make-ups).  If you are sick, let us know by noon of the day of the lesson.  For any other absences, we require one week notice.

From Summer 2016 onward:
No make-up lessons or refunds will be offered for any missed lessons.  Missed or cancelled lessons are not carried forward into the next month’s fees as our teachers are paid for the time they are here whether or not the lesson is attended.  However:

  • If you inform us (not the teacher) of an absence for a particular month before the 1st of that month, you will not be charged for that lesson.
  • If a month begins and you discover that you need to miss a lesson, we will try to reschedule with your teacher in another time that week. If that doesn’t work out, you may send a family member or friend in your place.  There will be no refund or alternate make-ups offered.

How do I book a make-up lesson?

Spring 2016
If you have missed a lesson for which you are owed a make-up, please discuss it directly with the teacher at your lesson. The Spring, Fall and Winter semesters each have a week at the end of the session dedicated for make-ups. Teachers may also be available for make-ups during the term if there is a mutually convenient time.

From Summer 2016 onward:
No make-up lessons or refunds will be offered for any missed lessons.  Missed or cancelled lessons are not carried forward into the next month’s fees as our teachers are paid for the time they are here whether or not the lesson is attended.  However:

  • If you inform us (not the teacher) of an absence for a particular month before the 1st of that month, you will not be charged for that lesson.
  • If a month begins and you discover that you need to miss a lesson, we will try to reschedule with your teacher in another time that week. If that doesn’t work out, you may send a family member or friend in your place.  There will be no refund or alternate make-ups offered.

Will I need an instrument?

Yes, you will need an instrument to practice on. If you don’t already have one, you might want to visit our rental or sales pages for options.

Do I need to bring my instrument to my lesson?

Yes, with the exception of drum, piano and harp, you will need to bring your instrument each week. Our harp teacher may also require you to bring your instrument until she is certain you are able to tune it yourself.

What’s the youngest age you accept for students?

Our teachers set their own minimum age. Some take students as young as 4, others have set a higher minimum age. Our list of lesson availability by instrument and our teacher biographies both indicate the minimum age requirements of the different teachers.

What’s the oldest age you accept for students?

We believe no one is too old to take music lessons!

 

Semester Based Lessons are coming to an end.

  1. Sessions for our semester based lessons are broken down into Fall, Winter and Spring semesters, which align with the public school year and Summer School.  Summer School is divided into two months, July & August, and is a stand alone session.  Students may register for July or August or both.  View our Lesson Schedule page to learn more.
  2. Payment for the entire semester or, in the case of mid-term registration, for the number of lessons remaining at the time of registration, must be received in order to secure a time slot at the semester based lesson rates. Payment can be made in person at the store or by telephone with the use of a credit card.
             Private Lessons              Group Lessons
  • $27.00 for 30 minutes
  • $39.50 for 45 minutes
  • $52.00 for 60 minutes
  • $13.50 for 30 minutes
  • $20.25 for 45 minutes
  • $27.00 for 60 minutes
  • $39.50 for 90 minutes
  1. Refunds are only given up until the student has had their first two lessons and will be pro-rated accordingly.  After the second lesson, there are no refunds given for a student who withdraws from lessons.  Students may not change teachers after their second lesson in the term.
  2. Cancellations and Make-ups:  There are no refunds for missed lessons. Spring 2016 students who register with 6 or fewer lessons remaining are eligible for a maximum of one make-up, while those who register with 7 or more lessons remaining are eligible for a maximum of 2 lessons, provided adequate notice is given (see Cancellation Policy below).  One week at the end of each semester is reserved for make-up lessons, though teachers may also be available for make-ups during the term if there is a mutually convenient time (please discuss scheduling of make-up lessons directly with the teacher at your lesson).  Please contact the store directly in order to provide notice of cancellation or upcoming missed lesson (see details below).  There are no make-ups for Group lessons.

 Cancellation Policy
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  • If the student is unable to attend a lesson, please inform us one week in advance.
  • In case of sickness, please notify Tapestry Music Vancouver before noon on the lesson day.
  • This policy does not apply to group lessons, for which there are no make-ups.

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To cancel a lesson, please call the store at (604) 736-3036 or email us with “Student Absence” in the subject line.  The staff at Tapestry Music Vancouver will forward your cancellation information to the teacher.   Messages received after store hours will not be passed on to the teacher until the following morning.   If a lesson is missed with adequate notice (see Cancellation Policy above), be sure to communicate early with your teacher in order to arrange the most convenient make up time for both of you.  While students are able to cancel their lesson at any time, only students who have provided adequate notice will receive make-up lessons.  Make-up lessons will not be given to students who do not provide adequate notice.

New Policies

Beginning in June, our new policies will be coming into effect.

What’s changing (Details are outlined in the various FAQ above)?

We are moving to monthly automatic payments.  Payment will be processed on the 1st and will be for the number of lessons in the upcoming month.  As before, there will be no lessons on statutory holidays or during Christmas and Spring Break.  You will to complete our new registration form and to supply a credit card or series of post-dated cheques to hold your spot.

To confirm that you are returning in your existing times for September, please complete and return the registration form by June 15th (we have hard copies here at the store if you prefer).  Payment for September lessons is due on August 15th and subsequent payments will begin the 1st of October.  From June 16th – 30th existing families may move into unconfirmed spots (our new switchestration period). Open registration for new families will begin in July.

There will no longer be a formal make-up week for missed lessons; this is our teachers’ livelihoods and by setting aside a week each semester, they were losing income.   Our updated missed lesson policy will be:

  • If you inform us (not your teacher) of an absence for a particular month before the 1st of that month, you will not be charged for that lesson.
  • If a month begins and you discover that you need to miss a lesson we will see if there’s another time available with your teacher that week. If that doesn’t work out, you may send a family member or friend in your place.  There will be no refund or alternate make-ups offered.

What if I want to quit?

While we never like to see our students withdraw, we know that circumstances change.  If you wish to withdraw from lessons, you need only let us (not your teacher) know by the 15th of the month and lessons will cease at the end of that month.


Casual Lessons

We are pleased to offer casual lessons for those students unable to commit for a full semester.  These lessons are able to be booked for 1- 4 occurrences and can be booked any time during an active semester, no more than 7 days in advance.

  • $30.00 for 30 minutes
  • $45.00 for 45 minutes
  • $60.00 for 60 minutes

As with semester based lessons, we do require payment before a time slot will be held for casual lessons and this can be done in person or by phone with a credit card.


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