- Can you give me a repair estimate?
- My mouthpiece is stuck. What should I do?
- How often should I bring my instrument in?
- How much is my instrument worth?
- It’s just a small dent, just let me grab my hammer and my soldering gun
- How old is my instrument?
Brass & Woodwinds FAQ
Yes we can, but we need to see the instrument in person. Our repair department is open Monday to Friday from 10 AM until 6 PM. All estimates are free and most can be done while you wait. What sounds like a complex problem on the phone might be fixed easily or that small dent might lead to other problems.
Q. My mouthpiece is stuck. What should I do?
BRING THE INSTRUMENT IN. Brass mouthpieces seem fairly simple to fix: grab a pair of pliers and pull, right? WRONG! This can ruin both the mouthpiece and the instrument. Some band teachers have a special tool to remove the mouthpiece. If not, bring it in to us. It’s easy, quick and generally inexpensive (especially when compared to repair costs for a damaged instrument!).
Q. How often should I bring my instrument in?
You should bring it in to have a repair technician look at it once a year. Just because you bring an instrument in doesn’t mean that it is going to cost a fortune to fix it. Preventative maintenance is much cheaper and faster than repairing a major problem. Instruments that are not well tuned tend to be more difficult to play, so students using them make slower progress and are more likely to lose interest. A well maintained instrument leads to an enthusiastic musician!
Q. How much is my instrument worth?
We have to see the instrument to make an accurate estimate. One of the major factors in determining how much an instrument is worth is its condition. We can give you verbal or written estimates, but we have to see the instrument in person!
Q. It’s just a small dent, just let me grab my hammer and my soldering gun
Well technically this isn’t a question but you’ll save yourself many questions by bringing it into the store. Imagine trying to fix your computer or your car with a hammer and a screwdriver and you’ll get the idea. Our repair department is equipped with the proper tools to quickly and properly fix any problem you may have. The home repair job always lead to more problems and to more costly repairs.
Q. How old is my instrument?
First find the brand of the instrument, and then the serial number. Follow the links below to date your instrument.